How to use Saddleseek.com

Welcome to Saddleseek.com – the online marketplace for used saddles, tack and equestrian equipment. Use saddleseek.com to advertise your surplus equestrian equipment and to source used items of tack for your horse, clothing for you and equipment for the yard. The site is designed to be easy to use – listing an item takes just minutes.

BUY

You do not need to register to browse the site. There are three search options (found on the left hand side of the screen):

Once you have found an item you are interested in you can contact the seller directly. Sellers contact details will appear alongside their advert.

Payment

The seller will display which methods of payment they will accept. Click here for payment advice.

Postage and shipping

The seller will display which type of shipping is available i.e.: collection only, seller to post or either. The seller will identify whether the price of the item includes postage. Ensure that buyer and seller are clear on who is paying the postage before the transaction is made. For some example prices click here.

SELL

Register

You will need to register before you place an advert. This only takes a moment. When you register you will be given the option to include a little information about yourself – for your “meet the seller profile”.

You will be asked to set up a password when registering. If you have forgotten your password click “forgotten password” button on the “sign in” page. You will also be asked for a landline number and address. These are for verification purposes and will not show on your advert.

Listing your item

Managing your account

Go to “my page” to manage your account. If your item sells before 90 days you can tick the sold box and it will show as sold on the advert. Adverts will be automatically removed after 90 days. You cannot edit an advert after it has been published. However, you can make a request for us to change it for you, by emailing us.

MEET THE SELLER PROFILE

This is where you can choose to write a little about yourself and this will be linked to your advert(s). You can upload a picture of yourself or your horse. Meet the seller is designed to make buyers feel more confident about buying from you. The horse world is a close community and there is every chance that the buyer will know you or know someone that knows you. If you are an instructor or offer other equine services this is also a good opportunity to promote yourself. If you have a website and want to make a link you can do so here. This is optional but buyers may choose to buy from a seller with a meet the seller profile over a seller without.

LEGAL

Buying advice

We recommend that before you release funds, you are satisfied that the item is as listed and that you have verified your sellers identity. To gain as much information about your seller as possible we recommend the following:

Unfortunately, we are unable to interfere in the private transaction between buyer and seller. Neither are we able to offer legal advice. Saddleseek.com does not guarantee that the above will successfully verify the seller but hopes these measures will help to reduce fraud. If a letter of complaint is received and upheld by us we will remove the seller from our system.

Be careful when meeting sellers at their home. For personal ease and safety meet in a public place.

Purchase of supplements

Supplements that have been opened or the seal has been broken should not be advertised on the site. Saddleseek.com advises that opened supplements should not be purchased.

Infection or disease

Conditions such as ringworm can be contracted through the use of equipment. It is good practice to treat second-hand goods with an anti-fungal treatment such as Virkon before using them on your horse.

Selling advice

We recommend that you have cleared funds from the buyer before you release any goods. Some buyers may be reluctant to do this so make attempts to verify your identity and send them a guarantee that you will send the goods on clearance of funds. You can help to put buyers at ease by completing a "meet the seller profile".

Sale of Goods Legislation 1979 (as amended)

The Act provides that wherever goods are bought they must "conform to contract". This means that items sold by business sellers must be:

Therefore, goods sold by a business must not be inherently faulty at the time of sale, must match any description given to them and, allowing for factors like price, they must be fit for their purpose, defect free, safe and durable.
Where the seller is a private individual, the goods must be "as described". The goods are not legally required to be of "satisfactory quality" or "fit for purpose".
The Sale of Goods Act applies to both new and used items. Sellers of second hand goods are under obligation to ensure that the goods are "as described".
When a business seller is selling an item to a consumer, any loss and damage to the goods that occur in transit are at the seller’s risk. Therefore, in these cases, a buyer should not have to pay for postal insurance.
Further information on Sale of Goods legislation can be found brief description and facts sheet produced by BERR:
Be careful when meeting buyers at home. For personal ease and safety, meet in a public place.

Trees

When advertising a saddle on saddleseek.com you are obliged to identify whether the tree is sound or broken or whether the saddle is non-treed. The tree is the rigid structure inside the saddle and if it is broken it can cause considerable damage to the horse and pose a serious safety risk. A saddle with a broken tree should never be used on a horse and should only be purchased for another purpose such as ornamental. On other sites it is possible that a saddle is "as described" yet the tree is broken. In this instance the buyer would have no come back on the seller. With our system, if a seller advertises the tree as sound and it is in fact broken – the item is not as described and therefore the seller has comeback under the Sale of Goods Act.

Stolen goods

In order to sell goods on Saddleseek.com sellers must agree that they own the goods that they advertise. Saddleseek.com actively attempts to reduce crime. In the rare case when you suspect stolen goods are being advertised on saddleseek.com please contact us as well as your local police authority. We will co-operate fully with police and hand over full details of any suspect.

PRIVACY

Introduction

Your privacy is very important to us a Saddleseek.com. All the personal information collected and used from the saddleseek.com site will be processed in accordance with the 1998 Data Protection Act. This privacy policy deals with personally identifiable information (referred to as "data" below) this may be collected by us on our site. This privacy does not apply to other entities that we do not own or control or persons who are not our employees, agents or within our control.

Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Advertisements

In order to place an advertisement on Saddleseek.com, you will need to register. We will require you to supply your name, email address, postal address, post code and password. You will also be required to supply payment details which will be processed through a secure on-line payment facility. Credit card information is used solely for the purpose of payment processing. Saddleseek.com retains no record of credit card details. None of the information will be disclosed to a third party however, telephone numbers and email addresses supplied as part of an advertisement will be published within the relevant advertisement for the duration of the booking, to enable a potential buyer to contact the seller.

Post codes

The post code is collected in order to provide a positioning on each item within our database, thereby enabling potential buyers to locate items for sale within a set radius of their chosen location. Post codes and item information are collected in order to provide a relevant match of items against a specific search. The inclusion of post code enables us to provide the potential buyer with a range of items within a chosen location, rather than items randomly spread throughout the country.

Browsing the site

We require no personal information from those wishing to browse the site. We will automatically capture impersonal data through the use of cookies (see below).

Registration details

Email addresses are collected in order to send registrants their chosen passwords, provide them with on-line access to their registration details (available within the "my page" section on the website), to keep registrants informed of promotions and for the marketing of products and services. The user can access this information at any time in order to update their details.

In the event of forgetting password

You can go to the Sign In screen, and request a password reminder via email.

TERMS AND CONDITIONS

We welcome all responsible adults to use the site. However, it is necessary to state the conditions under which we operate and these are set out below.

1.1 In these terms and conditions:

“we/us/our” represents saddleseek.com.
“the website/the site” represents saddleseek.com.
“you/your” represents the user of the website.
“person” includes company, partnership or any other business entity.

1.2 On accessing the website on this and on each subsequent occasion you will be deemed to have accepted all of the terms and conditions that apply to its use and to the facilities and services provided by it. We reserve the right to alter these terms and conditions at any time and it is your obligation to check if changes have been made. Your use of the website after changes are posted on–line shall constitute acceptance of the new terms and conditions.

1.3 We will commence supplying our services to you as soon as you accept these terms and conditions as explained at 1.2 above. Unless you and saddleseek.com agree otherwise, you will not be able to cancel this agreement under the Consumer Protection (Distance Selling) Regulations 2000 (or any equivalent legislation in your jurisdiction) once the supply of services has commenced.

2. General

If any of these terms and conditions shall be held invalid or unenforceable, it shall not affect the enforceability of any of the remaining provisions.

These terms and conditions shall be governed by and in accordance with English law and subject to the exclusive jurisdiction of the English courts.

3. Registration and user details

3.1 You must choose a user ID (email address) and password on completion of registration. You agree that the information supplied with your registration be truthful accurate and complete. You have the opportunity to create a meet the seller profile. You agree that the information supplied in your meet the seller profile be truthful, accurate and complete. You agree not to publish any third party's name, address, details or picture of any person or property without express permission of that third party. You agree that you will not create a username or enter any information which we deem to be offensive. You are responsible for all actions taken under your user ID and password and shall only use or utilise the site using your own user id and password. You must make every effort to keep your password safe and should not disclose it to any other person. You should not transfer or sell you user ID to any other person. Also you shall not permit, either directly or indirectly, any other person to utilise your user ID or password.

3.2 If you are registering with saddleseek.com as a business entity, you represent that you have the authority to bind that entity. If you are trading as a business on saddleseek.com, you must comply with all applicable laws relating to online trading.

4. Account handling

An account or accounts may be closed down or suspended at the discretion of saddleseek.com at any time without notice. saddleseek.com reserve the right to remove any material not felt to be in the spirit of the site and this is at our sole discretion. Removal of any advert of material will not constitute a refund.

5. Copyright

All materials and all advertisement appearing on saddleseek.com are the publisher's copyright and may not be quoted or reproduced in any form without permission. Any reproduction, distribution, publication or exploitation in other means in part or whole without express permission is strictly prohibited. This applies to all content including text, images, code, graphics and logos. A downloadable logo is available on the home page for the use of identifying saddleseek.com with regard to a link to the site from another website. You will not use this logo for any other purpose without permission from saddleseek.com.

6. Featured adverts

Your advert may be published in a saddleseek.com advert in a third party publication as a featured advert. saddleseek.com also has random featured adverts appearing on the home page. Your advert may randomly appear on the home page.

7. Acceptable use

7.1 The use of this site facilitates the advertising of articles or business and services. It may be used only for lawful purposes in reference to current and future English Law. You thereby agree while using the site you will not:

7.1.1 post false, inaccurate, misleading, defamatory or libellous content (Including personal information);

7.1.2 post, list or upload content or items in an inappropriate category or areas on our site;

7.1.3 breach any laws, sell any counterfeit items or otherwise infringe the copyright, trade mark or other rights of third parties;

7.1.4 fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity. All sellers are advised to retain proof of delivery;

7.1.5 interfere with other users' listings;

7.1.6 distribute or post spam, unsolicited or bulk electronic communications, chain letters or pyramid schemes;

7.1.7 distribute viruses or any other technologies that may harm saddleseek.com, or the interests or property of saddleseek.com users;

7.1.8 copy, modify, or distribute rights or content from our sites, services, tools or saddleseek.com's copyrights and trademarks;

7.1.9 harvest or otherwise collect information about users, including email addresses without their consent.

7.2 Advertisement copy shall be legal, decent, honest and truthful, shall comply with the British code of advertising practice and with the requirements of current legislation. saddleseek.com reserves the right to remove any material that is in contravention of this or any other clause and report findings to relevant official bodies where necessary.

7.3 Without limiting other remedies, we may issue you with warnings, limit suspend or terminate our service and user accounts, restrict or prohibit access to, and your activities on , the site (including, without limitation, removing listings), delay or remove hosted content, remove any special status associated with the account, reduce or eliminate any discounts, and take technical and legal steps to keep you off the site if:

7.3.1 we believe that you are creating problems or exposing us or another saddleseek.com user to financial loss or legal liabilities;

7.3.2 we think that you are acting inconsistently with the letter or spirit of this Agreement or our policies;

7.3.3 despite our reasonable endeavours, we are unable to verify or authenticate any information with which you provide us.

8. Age restrictions

Users under the age of 18 may use the site to browse Saddleseek.com which does not monitor the age of its users. However, any person under 18 years of age is prohibited to enter into contract or sales through this site. Persons under this age may have their parents or guardians undertake any such transactions on their behalf in order that any individual is not exposed to exploitation of any kind. It is therefore the user's own responsibility to ensure their own safety on this site and it is advised that persons under the age of 18 seek advice from responsible adults before interacting with this site.

9. Liabilities

9.1 We cannot guarantee continuous or secure access to our services, and operation of our site may be interfered with by numerous factors outside of our control. While we will use reasonable endeavours to maintain an uninterrupted service we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the availability of our services.

9.2 We shall not be liable to you in contract, tort (including negligence) or otherwise for any business losses, such as loss of data, profits, revenue, business opportunity, goodwill, reputation, or business interruption or for any losses which are not reasonably foreseeable by us arising directly or indirectly out of your use of or your inability to use of our site and services.

9.3 We make no warranty that the website (or websites that are linked to the website) is free from computer viruses or any other malicious or impairing computer programs. It is your responsibility to ensure that you use the appropriate virus checking software.

9.4 We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

9.5 We shall not be liable for any damages, including without limitation, direct, indirect or consequential damages, howsoever arising out of your use of the website or in respect of any of your actions or omissions taken in reliance on any of the advice or information contained on the website or any website to which the website is linked.

9.6 saddleseek.com cannot examine the content of all material submitted to the site. In the use of the site, you may be exposed to content which is offensive, indecent or objectionable. You acknowledge that the content of such material is the sole responsibility of the person or persons who submitted it. To the maximum extent allowed by the law, you agree that saddleseek.com has no liability for any content on this site, whether by inaccuracy or error or otherwise and the items or services to which they relate. saddleseek.com accepts no responsibility for loss or damage of any kind incurred due to the content on this site. It is current policy to provide an email service for contact to be made, without disclosure of any private email addresses. The use of this service is at your own risk and you agree that any content with in such emails is the responsibility of the originator. See the privacy section for more details.

9.7 We have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of listings, the truth or accuracy of feedback or other content posted by users on our site, the ability of sellers to sell items, the ability of buyers to pay for the items, or that a buyer or seller will actually complete a transaction or return an item.

9.8 You accept sole responsibility for the legality of your actions under laws applying to you and the legality of any items you list on our site.

9.9 Although saddleseek.com uses techniques that aim to verify the accuracy and truth of the information provided by our users, user verification on the internet is difficult. saddleseek.com cannot and does not confirm, and is not responsible for ensuring, the accuracy or truthfulness of users' purported identities or the validity of the information with which they provide to us or post on our site.

9.10 If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

9.11 No agency, partnership, joint venture, employee–employer or franchiser–franchisee relationship id intended or created by this Agreement.

10. Indemnity

To the maximum extent permitted by law you agree to indemnify and hold us and any employee or service providers harmless from any expense, losses, liabilities, damages, cost or expenses of any character incurred or suffered and any claims or legal processing which are bought against us in the course of using this site.

11. Links to non-Saddleseek.com sites

The website contains hyper–text links to websites that are not operated by us or by our associated companies. We do not control such websites and are not responsible for their content. Our inclusion of hyper–text links to such websites does not imply any endorsement of the material contained on the websites or of the owners.

12. Refund policy and withdrawals of listings

Once a listing has been placed on saddleseek.com the fee paid is non–refundable. The listing will remain on the site for 90 days.

13. Business advertising on saddleseek.com

If you are interested in advertising your business on Saddleseek.com please contact us.